hand picking up a VoIP phone

Voice Services

Changes in E‑rate related to voice services have made VoIP and SIP Trunking more attractive options to reduce communications costs. Affiniti offers a comprehensive set of VoIP choices to match the needs of your schools and libraries.

Affiniti has been providing VoIP solutions for schools and libraries for more than 10 years.

We provide AFFINITI Voice, our Hosted VoIP solution, as well as Premise-based alternatives.

AFFINITI Voice provides a comprehensive feature-intensive phone system – without the need for PBX-type equipment on-site.

Many schools and libraries not ready to abandon their investments in existing IP PBX or UC solutions have turned to SIP Trunking to eliminate costly T1 and PRI connections.

Speak with our Affiniti team about which solution is best for your schools or libraries.

Voice over IP

Time to Switch to AFFINITI Voice

AFFINITI Voice provides K–12 customers access to all the advanced features their school district personnel require, usually with the added benefit of reducing IT and telephony costs. With all of the different ways to communicate, people still demand live voice interactions. AFFINITI Voice is scalable, flexible and loaded with features.

AFFINITI Voice is a maintenance-free, turnkey solution that includes all equipment, phones, installation services, and expertise to support your IP Telephony System in the Cloud. Hosted PBX requires no capital investment or ongoing support costs. We provide a complete solution that includes local and long-distance phone service.

AFFINITI Voice gives you more features than any big-name corporate PBX phone system, without installing any expensive equipment. Since you probably don’t have a full time assistant for each of your key employees, we provide powerful automated call routing and management features.

More features do not mean higher cost. In fact, our service will save you plenty compared to a traditional phone system—and the monthly cost is far lower than standard phone lines..

Benefits of AFFINITI Voice

A Total Turnkey Solution. AFFINITI Voice provides the network hardware, phones, and installation using state-of-the-art technology. We provide you with local, long-distance, and all the functions and features of an enterprise-wide phone system, at a fraction of the cost of an in-house solution.

Dedicated Support. Affiniti has in-house customer service and technical support teams waiting for your call. All of our representatives are direct employees, U.S.-based, and available 24x7x365.

Simplifying Management. We simplify the management of your communications solution with dedicated end-user portals, drag-and-drop controls, touchless provisioning, and plug-and-play endpoint installation.

Adding Safety and Security.  AFFINITI Voice offers powerful emergency notification solutions, from our centralized Cloud platform. We also integrate seamlessly with existing crisis management resources.

Reliability. We monitor your service 24/7/365 and Affiniti is staffed to respond to any equipment problems or network issues.

Upgrades and Updates. Your system evolves with your school district’s needs. You get all of the new features, updates, or upgrades, automatically.

Total Cost of Ownership. Traditional PBX systems often require expensive proprietary hardware, maintenance and support contracts, and ongoing license fees. If it makes sense to eliminate these excess dollars, it will allow your school to direct a limited IT budget to more meaningful classroom initiatives.

Complimentary System Maintenance. All system maintenance is included in our all-inclusive price. All platform updates are seamless and transparent, allowing districts to remove maintenance costs from their operating budget. AFFINITI Voice offers a dramatically lower total cost of ownership when compared with traditional on-premises solutions.

A Premise-based PBX solution is also available that may better meet your needs. Speak with our Affiniti team about which solution is best for your schools or libraries.


Reliable, Scalable, Responsive

Comprehensive Feature Set

K–12 customers have access to our full suite of AFFINITI Voice features, including unlimited local and domestic long distance, auto attendants, call queues, ring groups, conference bridges, and much, much more.

Tools for Customization

  • Desktop Integration
  • LDAP Integration
  • Online PBX Controls
  • Password Protected
  • Visual Dial Plan Editor
  • Web-Based Controls

System Settings

  • Custom Music
  • Dial by Extension
  • Dial by Name
  • Dial-by-Name Directory
  • Directory on Phone
  • Extension Transferring
  • Individual Call Logs
  • Local & LD Dial Tone
  • Music on Hold
  • Unlimited Extensions
  • Unlimited Virtual Extensions

Communication Features

  • Auto-Divert
  • Auto-Reject (call blocking)
  • Caller ID
  • Caller ID (CNAM)
  • Conference Bridge
  • Conferencing (3-way)
  • Intercom
  • Speed Dial
  • Three-Way Calling

Call Flows

  • Auto-Attendants
  • Dial Plans
  • Find Me/Follow Me
  • Multiple Auto-Attendants
  • Multiple Ring Groups


  • Time-Based Routing
  • Temporary Greeting
  • Custom Schedules
  • Day and Night Modes

 Message Features

  • Custom Greetings
  • Custom Messages
  • Message Waiting
  • Virtual Fax

Phones. AFFINITI Voice is compatible with SIP-based handsets from leading manufacturers, including Cisco, Polycom, Panasonic, VTech, and Yealink.

Learn More

Save with SIP Trunking

Affiniti’s SIP Trunking provides communications cost savings, allowing customers to buy exactly the number of trunks they need – and making it easy to add more.

Voice quality concerns are eliminated by the deployment of Quality of Service (QoS) measures that ensure the right bandwidth is allocated for your voice services.

Our voice services are supported by Affiniti’s 24x7x365 Help Desk and Managed Services.


Be sure to file your 470 this year to put cost savings in place for next year and beyond.